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About us

Cluster Consultants & Administrators CC (Reg. Num. 2008/151497/23) was founded over 14 years ago, and has, by its clients personalized service, grown, both in the number of developments it manages, and in reputation. We employ a team of dedicated professionals, and we are responsible for the general administration, financial affairs, maintenance matters, insurance issues and daily operations of some 100 developments - making us one of the market leaders in our field.

Managing Agent Services

As Managing Agents we provide the following services:

General Administration
Drafting, typing and mailing of correspondence
Typing and circularisation of general notices
Maintenance of copies of all correspondence
Maintenance of Register of members
Issue of Clearance Certificate on transfer of units

Maintenance of statutory records
Books of Accounts
House Rules and amendments thereto
Provisional and annual Tax returns
Records required in terms of the Companies Act

Management Reports
Preparation and circularisation of Financial Statements to Board of Directors / Trustees on a monthly basis
Preparation of annual Financial Statements and submission to Auditors

Meetings and related issues
Attending Board Meetings on invitation only
Organizing the Annual Budget Meeting
Organizing and attending the Annual General Meeting

Personnel Administration
Preparation of Employment Contracts
Payment of wages
Calculation and payment of UIF
Maintenance of Leave records

Insurance
Negotiations with insurers on adequacy of coveragenad competitevenessof rates.
Timeous payment of insurance premiums
Administration of insurance claims

Homeowners Association / Body Corporate payments
Opening of a bank account in the name of the Homeowners Association / Body Corporate
Audit and payment of accounts

Banking Facilities
Negotiation of an overdraft is required
Management of cash reserves to maximise interest received via placement with financial institutions offering the best rates

Billing and Collections
Generation and mailing of monthly Levy statements to members
Collection of monthly levies via banking systems
Follow up and expedition of arrear levies
Billing of interest on arrear levies

Advisory Services
Advising trustees/directors regarding amendments to relevant legislation
Preparation of annual budget prior to Budget Meeting
Obtaining quotes as required
Recruitment of contractors on request
Liason with Attorneys
Drafting of rules

Property Sales
The Sales Division offers a comprehensive service to our clients.  It would be a privilege to valuate your home and to prepare an assessment for you. Professional conduct is non-negotiable in our quest to getting things done with elegant simplicity, enthusiasm and professionalism.  We would like to emphasize our commitment to YOU.
Our goal is to bring INTEGRITY and TACT back into our ever-changing real estate business.  According to the Webster Collegiate Dictionary printed in 1898, the word “INTEGRITY” is defined as “the fair dealings of people in the transfer of property”.  That is exactly what we aim to do.  We are all individuals and we deserve respect and TACT (Treating All Creatures Truthfully) in our dealings.
Our Commitment
What we will do for you – key elements of our approach to market your home.
Prepare an estimated assessment for you. Our appraisal is a guideline based on current market trends and is calculated by using the latest transfers in the area and by doing a comparative market analysis in your area.  We would need to agree on a marketing price to ensure the best possible price for you.
Pricing your home to sell is very important
If the price is too high and the prospective purchaser does not find the value compared to the prices of other houses in your area, the house will not sell and eventually this will lead in a reduced sale price.  Please appreciate that we do not set the value of your home.  The value of your home is what a willing buyer will pay in the current marketOur Valuation is merely a guideline.
Every Property has more than one price
What you as the seller thinks its worth
What the agent values it at
What the buyer is willing to pay
The final settlement price
Our Marketing Approach when selling your house
Contact qualified buyers – our networking  in the area is vast and we have an extensive and effective computerised database of potential buyers and this often results in a speedy sale 
Schedule of show days ( a very powerful marketing opportunity) at your convenience, as often as necessary; stunning show boards would be placed with great discretion; advertising will be of the highest standard and easy access to finance (if needed) arranged by us
Strategic Marketing – Include an advert of your lovely home with our monthly statements to 3000 clients in the cluster market in Gauteng as a potential target audience
Viewing by appointment only – we have an extensive and effective computerised database of qualified buyers – they may want to buy an investment or move within the area.  We want to assure you of our great discretion when making appointments with you with qualified buyers
Adverts to be placed weekly in the Property Guide of Saturday Star
Beautiful photographs of your home for advertising displays
Inclusion of your property on our Internet site as well as a link with pictures and details of your home to be sent to potential buyers country wide
We are well equipped and offer our expertise in getting your home sold
Superior knowledge of the cluster and complex market built up over 10 years of operating as cluster consultants and administrators of currently 100 complexes in prime residential areas of Sandton and surrounding areas. 
Our success in the sales area has been phenomenal and continues to grow from strength to strength
Effective marketing
In order for us to effectively market your home, we would prefer a sole mandate for a period to be discussed and agreed between us.  This gives us time to negotiate the right agreement, source the right buyer and advertise your home extensively.  You will also be protected to fall foul to a double commission claim and ensure that you achieve the highest price for your home and will be assured of undivided attention.  If, however you prefer more agencies to market your property, the open mandate to sell your property will also get our undivided attention and dedication.  Be assured that all our clients are treated like gold.
The Transfer Process
The transfer process follows a series of successive stages, the elapsed time of which may vary.  Generally, the following processes apply:
6 Weeks for a cash transaction
Within normal circumstances, 2 months, which includes a bond approval
If conditional upon the sale of the purchaser's property (within one month), approximately 3 months
  1. We facilitate the conclusion of the Agreement of Sale between the Purchaser and the Seller
  2. After the deposit has been made by the Purchaser, the original Agreement of Sale is handed to the Transferring Attorney , a copy is given to the Purchaser, and a copy filed by us
  3. We lodge the mortgage loan application at one or more Bank on behalf of the Purchaser – if required
  4. The property is inspected to obtain Beetle-free and Electrical Clearance Certificates
  5. The Transferring Attorney draws up transfer documents (Power of Attorney & Transfer Duty Declaration) and signed by both parties
  6. The Transferring Attorney obtains a rates clearance certificate from the local authority (municipality/metro council)
  7. Transfer Duty is paid to Receiver of Revenue (6 is submitted), Transfer Duty Receipt is issued
  8. Purchase signs Loan Documentation with the Bank after the Mortgage Loan is approved by the Bank
  9. TA lodges all documentation at Deeds Registry at the same time as Bond Documentation is lodged by the bank’s conveyancer
  10. The Deeds Registry advises that Transfer and Bond are ready for registration, and the balance of purchase price is payable.  If not available, registration is delayed and postponed for 3-4 days.  If money is not forthcoming, the deeds are rejected until re-lodged.  The purchaser may be “put to terms” and if money is still not forthcoming, legal action may be proceeded with against the purchaser
  11. The processed Title Deed issued upon registration, will be handed to the bank’s attorneys in the event of a mortgage registered over the property, or to the purchaser if no loan was used to settle the purchase price
  12. Purchaser will obtain transfer of property and become owner of property – property will be registered in purchaser name on a new deed of transfer called a Title Deed
Costs to be paid by a purchaser of a property
The fee which can be charged by the bank to cover their expenses with registration of a bond (if required)
Bank inspection fees
Transfer duty
Bond registration fees
Conveyance fees
Property Rentals
Our Rental Division assists investment owners/non resident landlords on a daily basis, and by advertising in all the right places, carefully screening prospective tenants, running personal reference and ITC checks, negotiating Leases and collecting monthly payments, ensures they enjoy peace of mind, secure in the knowledge that their properties are in good hands for the duration of the specified rental period.
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